Privacy policy

Information you give us directly - contact details (name, address, phone number, email), order information, and anything you include in a quote request, contact form or artwork upload.

Usage data - information about how you access and use the site, including device and browser information, IP address and interactions with the site. We use cookies and similar technologies for this.

Information from third parties - from vendors and service providers who support the site and our services, and from payment processors who handle payment information.

Files you upload with a quote request are stored so we can prepare your order and so repeat orders can reuse the same artwork. We retain artwork and order specifications on file for this purpose. Tell us if you would prefer we did not.

To quote and fulfil your orders, to communicate with you about them, to provide customer support and improve our services, for marketing and promotional communications where you have opted in, and for security and fraud prevention.

With vendors and service providers who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping); with business and marketing partners; where you direct or consent to disclosure; and where required to comply with legal obligations.

We do not use or disclose sensitive personal information without your consent.

We use cookies to power and improve the site (including remembering your actions and preferences) and to run analytics. Most browsers accept cookies by default, but you can set your browser to remove or reject them. Blocking cookies may cause some features to work incorrectly.

Depending on where you live you may have rights to access, delete or correct the personal information we hold about you, to receive a copy of it, to restrict processing, and to withdraw consent. You can opt out of promotional emails at any time using the unsubscribe link.

To exercise any of these rights, or to make a complaint about how we handle your information, contact us using the details below.

No security measure is perfect, and information sent to us may not be secure in transit. We recommend you do not use insecure channels to send sensitive or confidential information. How long we retain your information depends on whether we need it to provide services, comply with legal obligations, or resolve disputes.

The services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their information, contact us and we will delete it.

Email: info@capitalprints.com.au · Phone: (02) 6280 9354 · 2/137 Canberra Avenue, Fyshwick ACT 2609, Australia